All ShortPen features - ShortPen Documentation

This page lists every feature available in ShortPen, grouped by area. Each row links to the page that explains how to use it.

Some features may require a paid plan to use. For more details, see the ShortPen Pricing page.

Links

Feature	What it does	Docs
Short links	Create a link with a destination URL, domain, and slug	Components of a ShortPen Link
Custom slugs	Set your own slug instead of a generated one	How to create a link in ShortPen
Link editing	Change destination, slug, title, or settings after the link is live	How to edit a link in ShortPen
Titles and notes	Internal label and a note up to 300 characters, never shown to visitors	Components of a ShortPen Link
Link duplication	Copy an existing link and its settings in one click	How to duplicate a link in ShortPen
UTM parameters	Add source, medium, campaign, term, and content to the destination URL	How to add UTM parameters to a ShortPen link
Social share previews	Set a custom image, title, and description for how the link appears when shared	How to customize social share previews in ShortPen
Password protection	Require a password before the visitor reaches the destination	How to password-protect a ShortPen link
Redirect types	Choose the HTTP redirect the link uses	Redirect types in ShortPen
Link cloaking	Keep the ShortPen URL in the address bar after the redirect	How to cloak a link in ShortPen
Hide referrer	Stop the destination from seeing the referring page	How to hide the referrer on a ShortPen link

QR codes

Feature	What it does	Docs
Dynamic QR codes	Generate a QR code tied to a link, so the destination stays editable after printing	How to create and customize QR Codes in ShortPen
QR customization	Set colors and embed a logo	How to create and customize QR Codes in ShortPen
QR downloads	Export the QR code for digital and print use	How to download and use QR Codes from ShortPen
Destination changes	Update where a printed QR code points without reprinting it	What happens to a QR Code when the link changes
Scan tracking	Record scans alongside clicks in analytics	How QR Codes work in ShortPen

Organization

Feature	What it does	Docs
Folders	One hierarchical container per link, with folder-level stats	How to create and manage folders in ShortPen
Tags	Multiple labels per link for filtering and comparison	How to create and manage tags in ShortPen
Bulk actions	Edit destination URL, branded URL, or title across multiple links at once	How to run bulk actions on ShortPen links
CSV import	Create links in bulk from a spreadsheet	How to import links from a CSV file
Migration imports	Move existing links from Bitly, Rebrandly, Dub, or Short.io	Bitly · Rebrandly · Dub · Short.io
Link export	Download your links and their data	How to export links from ShortPen

Custom domains

Feature	What it does	Docs
Custom domain connection	Serve links from your own domain or subdomain	How to connect a custom domain to ShortPen
Root domain redirect	Send visitors who open the bare domain to a page you choose	How to set a root domain redirect in ShortPen
Custom 404 redirect	Send visitors who open a non-existing link to a page you choose	How to set a custom 404 redirect in ShortPen

Event and conversion tracking

Feature	What it does	Docs
ShortPen Pixel	Records what happens on your site after a click or scan	How the ShortPen Pixel works
URL-triggered events	Count a conversion when a visitor reaches a specific URL	How to create URL-triggered events in ShortPen
Code-triggered events	Fire a conversion from your own code for actions without a dedicated URL	How to create code-triggered events in ShortPen

Analytics

Feature	What it does	Docs
Link-level metrics	Clicks, scans, sources, countries, devices, and browsers for one link	What metrics are available for individual links in ShortPen?
Workspace-level metrics	The same data aggregated across every link in the workspace	How to view aggregate metrics for your ShortPen workspace
Conversion analytics	Events and conversion rate, per link or across the workspace	Per link · Per workspace
Campaign (UTM) breakdown	Group traffic by UTM source, medium, campaign, content, and term	How to view UTM campaign breakdowns in ShortPen Analytics
Filters and date ranges	Narrow reports by date, country, device, source, folder, tag, or domain	How to use date range and segmentation filters in ShortPen
Folder and tag segmentation	Compare performance across campaigns or clients	How to segment ShortPen data by folders and tags
Real-time activity	Live feed of clicks, scans, and events, with per-user journeys	How to view real-time activity in ShortPen analytics
Shared analytics	Share a read-only analytics view through a public URL	How to share ShortPen Analytics (public URL)

Teams and access

Feature	What it does	Docs
Organizations	The top-level account that holds your workspaces, users, and billing	How organizations work in ShortPen
Workspaces	Separate projects or clients with isolated links and analytics	How workspaces work in ShortPen
Roles and permissions	Owner, Admin, and User roles control what each teammate can do	Understanding roles and permissions in ShortPen
User management	Invite, remove, and manage teammates	How to invite users to a ShortPen workspace

Integrations

Feature	What it does	Docs
Shopify	Auto-track purchases, signups, and form submissions from your store	Shopify integration
Zapier	Create links, sync data, and trigger events across 6,000+ apps	Zapier integration
Make	Build automated scenarios around links and events	Make integration
viaSocket	Connect ShortPen to workflow automations	viaSocket integration

API

Feature	What it does	Docs
Create links	Generate links, QR codes, and tracked campaigns from your own systems	Create a link
Edit links	Update destination, slug, UTMs, and redirect rules programmatically	Edit a link
Delete links	Remove links by ID, with analytics kept recoverable	Delete a link
List links	Retrieve a paginated list of workspace links	List links
Fetch resources	Pull domains, workspaces, folders, and pixels	Get resources
Pull analytics	Export click events for BI and reporting tools	Analytics endpoint
Account context	Check enabled features, limits, and the selected workspace	Get user context
Health check	Verify the API is reachable	Ping

Account, billing, and security

Feature	What it does	Docs
GDPR and EU hosting	Pseudonymized analytics and EU-based data storage	GDPR and data privacy
Data retention	How long ShortPen keeps your data	Data storage and retention