Before you start
- You must belong to an Organization. Each account owns one Organization but can be invited to others.
- Only the Owner (and typically Admins) can edit Organization-level settings.
Learn more: Understanding roles and permissions in ShortPen
Update name, logo, and core settings
1
Open Organization settings
Open Settings, then select Organization → Details.You’ll see Organization information with Profile image and Organization name fields.
2
Upload or change the logo
Click Upload image under Profile image, pick a square image (PNG/JPG works best), and confirm.This image appears as your Organization’s avatar across ShortPen.
3
Rename your Organization
In Organization name, type the new name you want teammates to see.
4
Save
Press Save to apply changes. Your new branding updates immediately in the app.
FAQ
Who can edit Organization branding
Who can edit Organization branding
Owners and (in most setups) Admins. Regular Users typically can’t change Organization-level settings.
Learn more: Understanding roles and permissions in ShortPen.
Does changing the Organization name affect links or analytics
Does changing the Organization name affect links or analytics
No. It only changes labels in the UI. Links, events, and analytics remain intact.