Skip to main content
Short answer: Connect ShortPen with viaSocket to automatically create ShortPen URLs whenever something happens in another app (for example: a new record, a form submission, a lead update, and more). In viaSocket, you build a workflow by choosing a Trigger (the event) and a ShortPen Action (what you want ShortPen to do).

Before you start

If you’re new to automations, here are the only two words you must know:
  • Trigger = “When this happens…” (this starts the workflow)
  • Action = “Automatically do this!” (this runs next)

What you can do with viaSocket + ShortPen

  • Create a new ShortPen URL from a destination URL
  • Generate a QR code while creating the URL

The quickest setup

  1. Create a ShortPen API key
  2. Build your workflow in viaSocket
    1. Choose the app you want as the Trigger (“When this happens…”)
    2. Choose Shortpen as the Action app (“Automatically do this!”)
    3. Select the ShortPen action (e.g., create Short URL)
  3. Connect your ShortPen account in viaSocket, pasting the ShortPen API key and saving the connection
  4. Map the fields. For example, inserting the destination URL in the action “create short URL” (If viaSocket shows additional optional fields (varies by workflow), you can also set things like Title, Slug, or Domain.
    If you’re not sure what each one means, read → Components of a ShortPen link
  5. Test the workflow and verify in ShortPen
  6. Turn it on
If you want your URLs to use a branded domain (instead of the default ShortPen domain), connect your domain in ShortPen first, then select it in the workflow if viaSocket provides a domain field. Learn more: How custom domains work in ShortPen

FAQ

No. If viaSocket asks for an API key, treat it like a password: create it once, paste it once, store it safely.
In ShortPen, open Links inside tected.
Yes, connect and verify the domain in ShortPen first, then select it in the workflow if the domain field is available. See [How custom domains work in ShortPen].