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Short answer: A workspace in ShortPen is your team’s shared environment, where all your links, folders, tags, analytics, and team settings live together. It’s the foundation for collaboration, link organization, and unified analytics across projects. Think of a workspace as your brand or client hub inside ShortPen: it groups people, content, and data under one name.
The number of workspaces you can create depends on your current plan.

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What a workspace is

A workspace represents a distinct area of work within ShortPen, often aligned with a team, brand, department, or client. Everything you create in ShortPen (links, folders, tags, events, pixels, and analytics) belongs to a workspace. You can have one workspace for your entire company or multiple ones if you manage different clients or brands.

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Each workspace contains:

  • Links. All links and QR codes created by members.
  • Folders and tags. Tools to organize and filter links efficiently.
  • Events and pixels. Shared tracking assets for conversion reporting.
  • Analytics. Aggregated insights across all workspace content.
  • Members. Access control and collaboration.

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Why workspaces matter

Workspaces are central to how ShortPen structures collaboration and data:
  1. Team collaboration. Invite teammates and manage permissions. Everyone shares the same workspace assets (links, folders, pixels).
  2. Organization. Group related links and assets under one workspace instead of mixing personal and client data.
  3. Separation of data. Analytics, events, and pixels never cross between workspaces, keeping insights client-specific.
  4. Security & permissions. Manage who can create links, edit settings, or view analytics via workspace roles.
  5. Reporting clarity. All aggregated analytics, reports, and exports are scoped to a workspace.

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When to use multiple workspaces

Use multiple workspaces when you:
  • Manage several brands, clients, or departments.
  • Need separate analytics or pixels for each.
  • Want to isolate teams and permissions (e.g., client A can’t see client B’s links).
  • Require billing separation per workspace.
If you’re unsure, start with one workspace. You can always create more later.
Learn more: How to create, rename and delete workspaces in ShortPen

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Example scenarios

  • Agency setup. Each client has its own workspace. Each contains links, events, and analytics visible only to that client team.
  • Company setup. Marketing, Product, and HR each have their own workspace to manage campaigns and internal QR codes separately.
  • Creator setup. One workspace for your brand, with folders for campaigns (e.g., YouTube, Instagram, Newsletter).

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FAQ

Yes. You can switch between multiple workspaces in your ShortPen account.
The number of workspaces you can create depends on your current plan.
Yes, data is isolated by workspace. Analytics, pixels, and events do not overlap.
Usually only Owners and Admins can create or delete workspaces.