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Short answer: All plans include unlimited links, QR codes, redirects, and analytics retention. The main differences are the number of workspaces and users you get, the number of custom events you can track each month, and the number ofcustom domains you can connect.
Don’t know our plans yet? See: ShortPen Pricing

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What every plan includes

  • Unlimited links and QR codes (you can create as many as you want)
  • Unlimited tracked clicks (ShortPen doesn’t cap traffic)
  • Unlimited analytics retention (your data doesn’t expire)
  • A tiered number of tracked events, API calls, users, and workspaces (depends on your plan)
Features only in paid plans: Unlimited analytics history, Advanced Analytics, and Full API access.

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Plan-by-plan limits

ShortPen Pricing

See the ShortPen updated plans

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What “events” mean

Events (also called conversions) are actions after a click/scan (e.g., signup, purchase, or reaching a “thank you” page). You set them up with the ShortPen Pixel, and each plan caps the number of events you can track per month.
Learn more: Understanding events and conversions in ShortPen

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Workspaces, users, and domains

  • Workspaces keep projects/clients separate inside your organization. All plans have them, with different limits.
  • Users let teammates collaborate with roles (Owner/Admin/User). Limits change by plan.
  • Custom domains brand your links. The count grows with the plan.

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When should I upgrade?

  • You hit your monthly event cap (e.g., 100 on Free).
  • You need more workspaces or users (agencies, multi-brand teams).
  • You need advanced analytics or API automation.
Check the whole comparison in: Shortpen Pricing