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Short answer: Set a destination URL in your domain’s settings so anyone who visits the domain without a slug (e.g., go.yourbrand.com) is automatically sent to a page you choose.

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What is a “Root Domain Redirect”?

The root domain is the main part of a domain without anything after it.
Examplesyourbrand.com or, if you use a subdomain for links, the base of that subdomain go.yourbrand.com.

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Why set it?

When someone types just the domain (no /promo etc.), you decide where they land, typically your homepage, a hub page, or a “links” directory.
In ShortPen, this is an optional setting per connected domain. Your domain must be connected and Active/verified before you can edit its settings.

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How to set the root domain redirect: Steps

1

Open Domains

In ShortPen, go to Settings → Organization → Domains. (This is where connected domains are listed.)
2

Edit the domain

Click the domain you want to configure and choose Edit.
3

Enter the destination

In Root domain redirect (optional), paste the full URL where visitors should land, e.g. https://yourbrand.com/landing or https://yourbrand.com .
4

Confirm

Click Confirm/Save. Your change is live.Visiting the domain without a slug now redirects to the page you set.
Tip: paste a complete URL including https:// to avoid errors. Then open a private browser window and test by visiting just the domain.