How to view your plan and usage
- Go to Settings. In the left sidebar, open Settings.
- Open Billing and Plan. Click Billing and Plan in the Settings menu.
-
Check your plan.
- See your plan name and status.
- Use View plans to compare/upgrade if needed.
- Review Usage and limits. See live counters for Users, Workspaces, and Events.
FAQ
Where exactly can I see my remaining quota
Where exactly can I see my remaining quota
In Settings → Billing and Plan → Usage and limits, next to each item (Users, Workspaces, Events) you’ll see the format
used of total.Who can change the plan or billing details
Who can change the plan or billing details
Only the Organization Owner can change billing and plan. Admins and Users may have restricted or read-only access depending on permissions.
Learn more: Understanding roles and permissions in ShortPen
I belong to multiple Organizations. Which usage am I seeing
I belong to multiple Organizations. Which usage am I seeing
You’re seeing the usage for the currently selected Organization. Switch Organization first, then revisit Billing and Plan. (You can belong to multiple Organizations if invited, but you can own only one.)