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Short answer: Open Events → Test events, enter a page URL from your site, click Test events, then perform the action (e.g., signup, checkout). Incoming test events appear in real time in the Events received list.

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Before you start

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Run a real-time event test with the Event Testing Panel: Steps

  1. Go to Events in your workspace and click Test events.
  2. In Enter website URL, paste a page on your site where you can trigger the event (e.g., your “Thank you” page)
  3. Click Test events. Keep this panel open.
  4. In the opened page, perform the action that should fire the event (examples: Lead created, Add to cart, Checkout, Signup).
  5. Return to the panel. Your events appear under Events received with timestamps. If the pixel is detected, you’ll see an indicator below the list.
Note: Test events appear instantly and don’t count toward your live analytics or reports.

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What success looks like

  • A rolling list of event names and Time received (e.g., Lead created, Add to cart, Checkout).
  • A small Pixel detected message appears when the pixel loads on the tested page.

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Troubleshooting

  • Confirm the Pixel is installed on the tested page and loads without blockers.
  • Make sure the event exists in ShortPen and its trigger condition matches what you’re doing (URL path vs. code snippet).
  • If the event comes from an integration (e.g., Shopify), remember it may be managed in that integration and not editable in your Events list. Verify from the integration screen and test again here.
    Learn more: Why events aren’t tracking on a ShortPen Link

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FAQ

Any event you’ve configured.
Yes. For URL-Triggered events, load the destination page (e.g., a thank-you URL). For Code-Triggered events, ensure your site runs the JS snippet that fires the event when you act.
No. The panel isolates test traffic so it doesn’t inflate production reports. (You’ll still see real conversions later in link or workspace analytics.)