Before you start
- You already created the event you want to modify.
- If you expect conversions to be recorded after your changes, ensure the ShortPen Pixel is installed and the link has event tracking enabled.
How to edit an event
- Open Events in your workspace sidebar.
- Select the event you want to update.
- Rename (optional): Give it a clear, consistent name. (This keeps reports tidy.)
- Update the trigger
- Save your changes.
Changes affect future tracking only. Analytics are not retroactive.
How to disable (pause) an event
- In Events, find the event.
- Toggle itoff and confirm Pause.
Notes & best practices
-
Shopify’s predefined e-commerce events (e.g., Add to Cart, Purchase) are not editable as custom events in ShortPen. Manage them inside the ShortPen app in Shopify, where you can enable/disable each event.
Learn more: How does integration with Shopify work?
FAQ
Can I delete an event
Can I delete an event
No. Events can’t be permanently deleted. If you no longer need one, pause it.
Do edits affect my historical reports
Do edits affect my historical reports
No. Edits apply going forward only.
Can I edit Shopify predefined events
Can I edit Shopify predefined events
No. Manage them in the ShortPen Shopify app (enable/disable).