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Short answer: A slug conflict happens when another link already uses the same domain + slug combination. Fix it by renaming the slug, choosing a different domain, or editing/removing the existing link (if it’s yours).

What is a slug conflict in ShortPen?

In ShortPen, a link is composed of a domain and a slug (e.g., brand.co/product where brand.co is the domain and product is the slug). Two links cannot share the same domain+slug pair, so you’ll see “slug already in use” if that combination already exists.
SeeWhat is a link in ShortPen?” for the full breakdown of link components.

How to Resolve a Slug Conflict

  • Rename the slug → choose a unique and readable variation (e.g., product-spring-2026, product-it, product-aug). QR codes remain valid unless you change the main slug.
  • Switch to another domain → keep the slug as-is but assign it to a different verified domain you own, useful for print or brand consistency.
  • Update or remove the existing link (if it’s yours) → find the conflicting link in your library and edit its slug, delete it, or organize it with folders/tags using bulk actions when needed.

FAQ

Changing slug/domain creates a new public link and the previous link stops working. If the link used shr.pn, the old slug becomes available again. Historical analytics stay on the link object.
Yes. Changing the destination keeps analytics and QR intact. It does not fix a slug conflict.