What is a slug conflict in ShortPen?
In ShortPen, a link is composed of a domain and a slug (e.g.,brand.co/product where brand.co is the domain and product is the slug).
Two links cannot share the same domain+slug pair, so you’ll see “slug already in use” if that combination already exists.
See “What is a link in ShortPen?” for the full breakdown of link components.
How to Resolve a Slug Conflict
- Rename the slug → choose a unique and readable variation (e.g.,
product-spring-2026,product-it,product-aug). QR codes remain valid unless you change the main slug. - Switch to another domain → keep the slug as-is but assign it to a different verified domain you own, useful for print or brand consistency.
- Update or remove the existing link (if it’s yours) → find the conflicting link in your library and edit its slug, delete it, or organize it with folders/tags using bulk actions when needed.
FAQ
Will I lose analytics if I rename the slug
Will I lose analytics if I rename the slug
Changing slug/domain creates a new public link and the previous link stops working. If the link used
shr.pn, the old slug becomes available again. Historical analytics stay on the link object.Can I just change the destination instead
Can I just change the destination instead
Yes. Changing the destination keeps analytics and QR intact. It does not fix a slug conflict.