> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# All ShortPen features

> A complete list of what ShortPen does, grouped by area, with a link to the documentation for each feature.

This page lists every feature available in ShortPen, grouped by area. Each row links to the page that explains how to use it.

<Tip>
  **Some features may require a paid plan to use**. For more details, see the [ShortPen Pricing page](https://shortpen.com/pricing).
</Tip>

## Links

| **Feature**           | **What it does**                                                                | **Docs**                                                                                                    |
| --------------------- | ------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------- |
| Short links           | Create a link with a destination URL, domain, and slug                          | [Components of a ShortPen Link](/docs/link-management/links/link-components)                                     |
| Custom slugs          | Set your own slug instead of a generated one                                    | [How to create a link in ShortPen](/docs/link-management/links/link-creation)                                    |
| Link editing          | Change destination, slug, title, or settings after the link is live             | [How to edit a link in ShortPen](/docs/link-management/links/link-editing)                                       |
| Titles and notes      | Internal label and a note up to 300 characters, never shown to visitors         | [Components of a ShortPen Link](/docs/link-management/links/link-components)                                     |
| Link duplication      | Copy an existing link and its settings in one click                             | [How to duplicate a link in ShortPen](/docs/link-management/links/link-duplication)                              |
| UTM parameters        | Add source, medium, campaign, term, and content to the destination URL          | [How to add UTM parameters to a ShortPen link](/docs/link-management/links-settings/adding-utm-to-links)         |
| Social share previews | Set a custom image, title, and description for how the link appears when shared | [How to customize social share previews in ShortPen](/docs/link-management/links-settings/social-share-previews) |
| Password protection   | Require a password before the visitor reaches the destination                   | [How to password-protect a ShortPen link](/docs/link-management/links-settings/link-password-protection)         |
| Redirect types        | Choose the HTTP redirect the link uses                                          | [Redirect types in ShortPen](/docs/link-management/links-settings/redirect-types)                                |
| Link cloaking         | Keep the ShortPen URL in the address bar after the redirect                     | [How to cloak a link in ShortPen](/docs/link-management/links-settings/link-cloaking)                            |
| Hide referrer         | Stop the destination from seeing the referring page                             | [How to hide the referrer on a ShortPen link](/docs/link-management/links-settings/hide-referrer)                |

## QR codes

| **Feature**         | **What it does**                                                                    | **Docs**                                                                                         |
| ------------------- | ----------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------ |
| Dynamic QR codes    | Generate a QR code tied to a link, so the destination stays editable after printing | [How to create and customize QR Codes in ShortPen](/docs/link-management/qr-code/qr-creation)         |
| QR customization    | Set colors and embed a logo                                                         | [How to create and customize QR Codes in ShortPen](/docs/link-management/qr-code/qr-creation)         |
| QR downloads        | Export the QR code for digital and print use                                        | [How to download and use QR Codes from ShortPen](/docs/link-management/qr-code/qr-downloading)        |
| Destination changes | Update where a printed QR code points without reprinting it                         | [What happens to a QR Code when the link changes](/docs/link-management/qr-code/qr-after-link-change) |
| Scan tracking       | Record scans alongside clicks in analytics                                          | [How QR Codes work in ShortPen](/docs/key-concepts/qr-codes-overview)                                 |

## Organization

| **Feature**       | **What it does**                                                          | **Docs**                                                                                                                                                                                                                                                            |
| ----------------- | ------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Folders           | One hierarchical container per link, with folder-level stats              | [How to create and manage folders in ShortPen](/docs/link-management/links-organization/folders)                                                                                                                                                                         |
| Tags              | Multiple labels per link for filtering and comparison                     | [How to create and manage tags in ShortPen](/docs/link-management/links-organization/tags)                                                                                                                                                                               |
| Bulk actions      | Edit destination URL, branded URL, or title across multiple links at once | [How to run bulk actions on ShortPen links](/docs/link-management/manage-links-at-scale/bulk-actions)                                                                                                                                                                    |
| CSV import        | Create links in bulk from a spreadsheet                                   | [How to import links from a CSV file](/docs/link-management/manage-links-at-scale/csv-import)                                                                                                                                                                            |
| Migration imports | Move existing links from Bitly, Rebrandly, Dub, or Short.io               | [Bitly](/docs/link-management/manage-links-at-scale/bitly-import) · [Rebrandly](/docs/link-management/manage-links-at-scale/rebrandly-import) · [Dub](/docs/link-management/manage-links-at-scale/dub-import) · [Short.io](/docs/link-management/manage-links-at-scale/short-io-import) |
| Link export       | Download your links and their data                                        | [How to export links from ShortPen](/docs/link-management/manage-links-at-scale/export-links)                                                                                                                                                                            |

## Custom domains

| **Feature**              | **What it does**                                                | **Docs**                                                                       |
| ------------------------ | --------------------------------------------------------------- | ------------------------------------------------------------------------------ |
| Custom domain connection | Serve links from your own domain or subdomain                   | [How to connect a custom domain to ShortPen](/docs/domains/domain-connection)       |
| Root domain redirect     | Send visitors who open the bare domain to a page you choose     | [How to set a root domain redirect in ShortPen](/docs/domains/root-domain-redirect) |
| Custom 404 redirect      | Send visitors who open a non-existing link to a page you choose | [How to set a custom 404 redirect in ShortPen](/docs/domains/custom-404-redirect)   |

## Event and conversion tracking

| **Feature**           | **What it does**                                                         | **Docs**                                                                                               |
| --------------------- | ------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------ |
| ShortPen Pixel        | Records what happens on your site after a click or scan                  | [How the ShortPen Pixel works](/docs/key-concepts/pixel-overview)                                           |
| URL-triggered events  | Count a conversion when a visitor reaches a specific URL                 | [How to create URL-triggered events in ShortPen](/docs/event-tracking/manage-events/url-triggered-events)   |
| Code-triggered events | Fire a conversion from your own code for actions without a dedicated URL | [How to create code-triggered events in ShortPen](/docs/event-tracking/manage-events/code-triggered-events) |

## Analytics

| **Feature**                 | **What it does**                                                        | **Docs**                                                                                                                                                     |
| --------------------------- | ----------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Link-level metrics          | Clicks, scans, sources, countries, devices, and browsers for one link   | [What metrics are available for individual links in ShortPen?](/docs/analytics/link-level-analytics/link-level-metrics)                                           |
| Workspace-level metrics     | The same data aggregated across every link in the workspace             | [How to view aggregate metrics for your ShortPen workspace](/docs/analytics/workspace-level-analytics/workspace-level-metrics)                                    |
| Conversion analytics        | Events and conversion rate, per link or across the workspace            | [Per link](/docs/analytics/link-level-analytics/link-conversion-analytics) · [Per workspace](/docs/analytics/workspace-level-analytics/workspace-conversion-analytics) |
| Campaign (UTM) breakdown    | Group traffic by UTM source, medium, campaign, content, and term        | [How to view UTM campaign breakdowns in ShortPen Analytics](/docs/analytics/link-level-analytics/utm-campaign-analytics)                                          |
| Filters and date ranges     | Narrow reports by date, country, device, source, folder, tag, or domain | [How to use date range and segmentation filters in ShortPen](/docs/analytics/link-level-analytics/analytics-filters-settings)                                     |
| Folder and tag segmentation | Compare performance across campaigns or clients                         | [How to segment ShortPen data by folders and tags](/docs/analytics/workspace-level-analytics/workspace-segmentation)                                              |
| Real-time activity          | Live feed of clicks, scans, and events, with per-user journeys          | [How to view real-time activity in ShortPen analytics](/docs/real-time-analyitcs)                                                                                 |
| Shared analytics            | Share a read-only analytics view through a public URL                   | [How to share ShortPen Analytics (public URL)](/docs/analytics/reporting/analytics-sharing)                                                                       |

## Teams and access

| **Feature**           | **What it does**                                                     | **Docs**                                                                                |
| --------------------- | -------------------------------------------------------------------- | --------------------------------------------------------------------------------------- |
| Organizations         | The top-level account that holds your workspaces, users, and billing | [How organizations work in ShortPen](/docs/key-concepts/organization-overview)               |
| Workspaces            | Separate projects or clients with isolated links and analytics       | [How workspaces work in ShortPen](/docs/key-concepts/workspaces-overview)                    |
| Roles and permissions | Owner, Admin, and User roles control what each teammate can do       | [Understanding roles and permissions in ShortPen](/docs/key-concepts/roles-and-permissions)  |
| User management       | Invite, remove, and manage teammates                                 | [How to invite users to a ShortPen workspace](/docs/organization-management/user-management) |

## Integrations

| **Feature** | **What it does**                                                    | **Docs**                                                                     |
| ----------- | ------------------------------------------------------------------- | ---------------------------------------------------------------------------- |
| Shopify     | Auto-track purchases, signups, and form submissions from your store | [Shopify integration](/docs/integrations/native-integrations/shopify-integration) |
| Zapier      | Create links, sync data, and trigger events across 6,000+ apps      | [Zapier integration](/docs/integrations/native-integrations/zapier-integration)   |
| Make        | Build automated scenarios around links and events                   | [Make integration](/docs/integrations/native-integrations/make-integration)       |
| viaSocket   | Connect ShortPen to workflow automations                            | [viaSocket integration](/docs/integrations/native-integrations/viasocket)         |

## API

| **Feature**     | **What it does**                                                      | **Docs**                                                |
| --------------- | --------------------------------------------------------------------- | ------------------------------------------------------- |
| Create links    | Generate links, QR codes, and tracked campaigns from your own systems | [Create a link](/docs/api-reference/endpoint/generate)       |
| Edit links      | Update destination, slug, UTMs, and redirect rules programmatically   | [Edit a link](/docs/api-reference/endpoint/edit-link)        |
| Delete links    | Remove links by ID, with analytics kept recoverable                   | [Delete a link](/docs/api-reference/endpoint/delete-link)    |
| List links      | Retrieve a paginated list of workspace links                          | [List links](/docs/api-reference/endpoint/list-links)        |
| Fetch resources | Pull domains, workspaces, folders, and pixels                         | [Get resources](/docs/api-reference/endpoint/get-resources)  |
| Pull analytics  | Export click events for BI and reporting tools                        | [Analytics endpoint](/docs/api-reference/endpoint/analytics) |
| Account context | Check enabled features, limits, and the selected workspace            | [Get user context](/docs/api-reference/endpoint/me)          |
| Health check    | Verify the API is reachable                                           | [Ping](/docs/api-reference/endpoint/ping)                    |

## Account, billing, and security

| Feature             | **What it does**                                  | **Docs**                                                                                           |
| ------------------- | ------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
| GDPR and EU hosting | Pseudonymized analytics and EU-based data storage | [GDPR and data privacy](/docs/account-billing-security/security-compliance/gdpr-data-privacy)           |
| Data retention      | How long ShortPen keeps your data                 | [Data storage and retention](/docs/account-billing-security/security-compliance/data-storage-retention) |

## Related pages

* [What is ShortPen?](/docs/shortpen-overview/what-is-shortpen)
* [Who ShortPen is for](/docs/shortpen-overview/who-shortpen-is-for)
* [Quickstart guide](/docs/getting-started/quickstart-guide)
* [What's new in ShortPen: Release notes and changelog](/docs/shortpen-overview/changelog-and-release-notes)
* [Understanding ShortPen plans and limits](/docs/account-billing-security/plans-and-limits/plans-and-limits)
