> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to view real-time activity in ShortPen analytics

> Monitor clicks, QR scans, and tracked events as they happen with Real-time Activity in ShortPen Analytics.

**Short answer**: Real-time Activity (also called **Activity**) is the live feed inside Analytics that shows what’s happening **right now** on your links (or across your workspace): clicks, QR scans, and tracked events.

<Tip>
  **Tip:** Real-time Activity is part of **Advanced Analytics**, which is available on [paid plans](/account-billing-security/plans-and-limits/plans-and-limits).
</Tip>

## What you’ll see in the Activity feed

Each row represents a single action (for example: a click, a scan, or an event). ShortPen shows context like:

* **User**: an **anonymized user ID** (not a name or email)
* **Action**: what the user did (click, event, scan, etc.)
* **Action details**: source, country, device, etc...

Clicks and QR scans are automatically tracked, while events require the [Pixel](/key-concepts/pixel-overview) and [event-tracking configuration](/link-management/links-settings/enabling-event-tracking).

## How to open Real-time Activity

### For a single link

1. Go to **Links**.
2. Open the link you want to check.
3. Click **Analytics**.
4. Open the **Activity** tab.

<Info>
  If you’re new to Analytics, start from [How to view analytics for your first ShortPen link](/getting-started/view-first-analytics) or [What metrics are available for individual links in ShortPen?](/analytics/link-level-analytics/link-level-metrics).
</Info>

### For the whole workspace

1. In the left sidebar, open **Analytics**.
2. Open the **Activity** view to see live actions across the workspace.

<Info>
  For the difference between link-level and workspace-level reporting, see [Overview of ShortPen Analytics](/key-concepts/analytics-overview).
</Info>

## Filter the feed (so it’s not overwhelming)

1. Click **Filter**.
2. Choose one or more filters (common ones are **Country**, **Device**, **Source**, **Language**, or an **Event/Conversion**.
3. Close the drawer to apply them.

You can combine filters to narrow down to a specific “slice” of traffic.

<Tip>
  Advanced filters are available on Paid Plans.
</Tip>

## View a single user’s full journey

1. In the Activity table, click the **anonymized user** in the **User** column.
2. A **User details** panel opens.
3. Review the **Activity history** to see what the same user did (for example, which ShortPen URLs they interacted with and related context, such as referrer/source and device details).

This is especially useful when you’re debugging a campaign launch or trying to understand a specific journey (click → scan → event).

<Info>
  For help with event setup, see: [How to enable Event Tracking on a ShortPen link](/link-management/links-settings/enabling-event-tracking)
</Info>

## Notes

* **Timestamps depend on your timezone setting.** If times look “wrong,” update your timezone in [How to update your ShortPen profile, email, and password](/account-billing-security/account-settings/profile-settings).

## FAQ

<AccordionGroup>
  <Accordion title="Is Activity truly real-time?">
    It updates in **real time**. A short delay before totals or rows appear can be normal.
  </Accordion>

  <Accordion title="Who is the “User” shown in the table?">
    It’s an **anonymized user ID** ShortPen uses to group activity without revealing personal identity.
  </Accordion>

  <Accordion title="Can I share this with someone outside my organization?">
    Yes. To learn more → [How to share ShortPen Analytics (public URL)](/analytics/reporting/analytics-sharing).
  </Accordion>
</AccordionGroup>

## Related pages

* [Overview of ShortPen Analytics](/key-concepts/analytics-overview)
* [How to view analytics for your first ShortPen link](/getting-started/view-first-analytics)
* [How to use date range and segmentation filters in ShortPen](/analytics/link-level-analytics/analytics-filters-settings)
* [Understanding events and conversions in ShortPen](/key-concepts/events-and-conversions-overview)
* [How to install the ShortPen Pixel](/getting-started/install-shortpen-pixel)