> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to invite and manage users in ShortPen

> Invite and manage users in ShortPen. Add teammates, assign roles, and control workspace access with ease.

**Short answer:** Go to **Settings → Organization → Team**, click **Invite user**, choose the **role**, select **workspace access**, (optionally) set **API permissions**, and send. To manage existing users, click their name to change role, workspace access, API permissions, or remove them.

## Before you start

* You must be ****Owner or Admin**** to manage users at the Organization level.
* Plans: User management exists on all plans. The number of collaborators depends on your plan. The Free plan includes **one user.** [Paid plans](/account-billing-security/plans-and-limits/plans-and-limits) **unlock more users.**

<Info>
  **New to roles?** See: [Understanding roles and permissions in ShortPen](/key-concepts/roles-and-permissions)
</Info>

## How to invite a new user

1. Open **Settings → Organization → Team**.
2. Click **Invite user**.
3. Enter the **Email address** of the person you’re inviting.
4. Pick the **Organization role** (User or Admin). You can change this later.
5. Under **Workspace access**: Toggle **Access to all workspaces** or tick only the specific [workspaces](/key-concepts/workspaces-overview) this person needs.
6. Under **APIs (optional)** choose if this user can use your Organization’s API with **Read** and/or **Write** permissions. ([API access](/key-concepts/api-overview) is available on paid plans.)
7. Click **Invite**. The user gets an email and appears in your Team list once they accept.

## How to manage an existing user

From **Settings → Organization → Team**, click the user’s row to edit:

* **Change role** (User ↔ Admin; Owner cannot be changed to someone else here).
* **Workspace access** (grant or revoke access to specific workspaces, or toggle “all workspaces”).
* **API permissions** (enable/disable **Read** or **Write** for that user).
* **Remove from Organization** when they no longer need access. (Their removal does not delete your links or data.)

<Tip>
  **Tip:** Give **Admin** only to trusted teammates who need to manage settings. Most collaborators can be **User** with access to just their workspace.
</Tip>

## FAQ

<AccordionGroup>
  <Accordion title="Can I invite someone to multiple organizations">
    A person can belong to multiple organizations if invited, and their role can differ in each.
  </Accordion>

  <Accordion title="If I remove a user, do we lose links or analytics">
    No. Removing a user only revokes their access; your data remains in the Organization/workspaces.
  </Accordion>

  <Accordion title="Who can manage billing">
    The **Owner** can manage billing. Admins can manage most settings but cannot remove the Owner.
  </Accordion>
</AccordionGroup>

## Related links

* [How to invite and manage users in ShortPen](/organization-management/user-management)
* [Understanding roles and permissions in ShortPen](/key-concepts/roles-and-permissions)
* [How to create, rename and delete workspaces in ShortPen](/organization-management/workspace-settings)
* [Understanding ShortPen plans and limits](/account-billing-security/plans-and-limits/plans-and-limits)
* [How to connect a custom domain to ShortPen](/getting-started/connect-custom-domain)