> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> Understand how workspaces in ShortPen organize your links, analytics, and team collaboration. Learn what they are, why they matter, and how to manage multiple ones by plan.

# How Workspaces work in ShortPen

**Short answer:** A **workspace** in ShortPen is your team’s shared environment, where all your links, folders, tags, analytics, and team settings live together. It’s the foundation for collaboration, link organization, and unified analytics across projects.

Think of a workspace as your brand or client hub inside ShortPen: it groups people, content, and data under one name.

<Tip>
  The number of workspaces you can create depends on your [******current plan.******](/account-billing-security/plans-and-limits/plans-and-limits)
</Tip>

## What a workspace is

A workspace represents a **distinct area of work** within ShortPen, often aligned with a team, brand, department, or client.

Everything you create in ShortPen (links, folders, tags, events, pixels, and analytics) belongs to a workspace.

You can have one workspace for your entire company or multiple ones if you manage different clients or brands.

### Each workspace contains:

* **Links**. All links and QR codes created by members.
* [Folders](/key-concepts/folders-overview) and [tags](/key-concepts/tags-overview). Tools to organize and filter links efficiently.
* [Events](/key-concepts/events-and-conversions-overview) and [**pixels**](/key-concepts/pixel-overview). Shared tracking assets for conversion reporting.
* [Analytics](/analytics/workspace-level-analytics/workspace-level-metrics). Aggregated insights across all workspace content.
* [Members](/organization-management/user-management). Access control and collaboration.

## Why workspaces matter

Workspaces are central to how ShortPen structures collaboration and data:

1. **Team collaboration**. Invite teammates and manage permissions. Everyone shares the same workspace assets (links, folders, pixels).
2. **Organization**. Group related links and assets under one workspace instead of mixing personal and client data.
3. **Separation of data**. Analytics, events, and pixels never cross between workspaces, keeping insights client-specific.
4. **Security & permissions**. Manage who can create links, edit settings, or view analytics via workspace roles.
5. **Reporting clarity**. All aggregated analytics, reports, and exports are scoped to a workspace.

## When to use multiple workspaces

Use multiple workspaces when you:

* Manage several **brands, clients, or departments**.
* Need **separate analytics** or **pixels** for each.
* Want to isolate **teams and permissions** (e.g., client A can’t see client B’s links).
* Require **billing separation** per workspace.

If you’re unsure, start with one workspace. You can always create more later.

<Note>
  Learn more: [How to create, rename and delete workspaces in ShortPen](/organization-management/workspace-settings)
</Note>

## Example scenarios

* **Agency setup.** Each client has its own workspace. Each contains links, events, and analytics visible only to that client team.
* **Company setup.** Marketing, Product, and HR each have their own workspace to manage campaigns and internal QR codes separately.
* **Creator setup.** One workspace for your brand, with folders for campaigns (e.g., YouTube, Instagram, Newsletter).

## FAQ

<AccordionGroup>
  <Accordion title="Can I belong to more than one workspace?">
    Yes. You can switch between multiple workspaces in your ShortPen account.

    <Tip>
      The number of workspaces you can create depends on your [**current plan.**](/account-billing-security/plans-and-limits/plans-and-limits)
    </Tip>
  </Accordion>

  <Accordion title="Does each workspace have separate analytics and events?">
    Yes, data is isolated by workspace. Analytics, pixels, and events do not overlap.
  </Accordion>

  <Accordion title="Who can create or delete a workspace?">
    Usually only **Owners** and **Admins** can create or delete workspaces.
  </Accordion>
</AccordionGroup>

## Related links

* [**What is a link in ShortPen?**](/key-concepts/links-overview)
* [**Understanding Roles and Permissions in ShortPen**](/key-concepts/roles-and-permissions)
* [**How to assign and change User Roles in ShortPen**](/organization-management/user-roles-settings)
* [**Overview of ShortPen Analytics**](/key-concepts/analytics-overview)