> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to create your ShortPen Account and Organization

> Create your ShortPen account and organization in minutes. Learn how to set up your workspace, invite teammates, and start managing branded links, QR codes, and analytics right away.

**Short answer:** Sign up with your email, confirm your address, then enter your **Organization** name (and optional logo). ShortPen creates your Organization as the root container for everything, and adds a default Workspace you can rename or keep as-is.

## Before you start

* Have a work email you can verify and the name you want to use for your Organization.
* A square logo (PNG/SVG) is optional and can be added later from org settings.

<Info>
  **Learn more**: [How to manage your ShortPen organization settings and branding](/organization-management/organization-settings)
</Info>

## Create your account and Organization

<Steps>
  <Step title="Sign up" titleSize="h3">
    **Open** ShortPen and [create an account](https://app.shortpen.com/signup) with your email and a secure password. You’ll be prompted to create your Organization immediately after sign-up.

    ***
  </Step>

  <Step title="Verify your email" titleSize="h3">
    Check your inbox and complete the **verification link**. If you don’t see it, check spam or ask your IT to allowlist transactional emails.

    ***
  </Step>

  <Step title="Name your Organization" titleSize="h3">
    **Enter the Organization name** that represents your company or project and upload a logo if you have one.

    This Organization becomes the single top-level container for [domains](/key-concepts/domains-overview), workspaces, users, etc.

    <Note>
      You can **own only one Organization** per account, though you can join others by invitation.
    </Note>

    ***
  </Step>

  <Step title="Review your default workspace" titleSize="h3">
    After the Organization is created, a **default Workspace** is added automatically so you can start [creating links](/getting-started/create-first-link) right away.

    Rename it, or keep it and create additional workspaces later (plan limits apply).

    <Info>
      **See**: [How to create, rename and delete workspaces in ShortPen](/organization-management/workspace-settings)
    </Info>

    ***
  </Step>

  <Step title="Invite teammates (optional)" titleSize="h3">
    You can **invite collaborators** now or later and assign roles.

    <Info>
      **See:** [Understanding roles and permissions in ShortPen](/key-concepts/roles-and-permissions)
    </Info>
  </Step>
</Steps>

## Tips and good practices

* Use your legal or widely recognized brand name so teammates and clients can recognize it in invites and dashboards.
* Add your logo for consistent branding in analytics and shared assets.
* If you operate as an agency or multi-brand team, plan your **workspace** naming before inviting users to keep data clean and isolated.

## FAQ

<AccordionGroup>
  <Accordion title="Why can’t I proceed past the Organization step?">
    Ensure the **name field** is filled. If you see a “reserved” message, try a different name. If your email verification isn’t complete, resend the verification link from the banner.
  </Accordion>

  <Accordion title="Can I have multiple Organizations under one account?">
    ShortPen allows owning **one** Organization per account.

    To manage multiple companies, get invited to their Organizations instead, or structure your own with separate workspaces.

    <Info>
      **See**: [How organizations work in ShortPen](/key-concepts/organization-overview)
    </Info>
  </Accordion>

  <Accordion title="I chose the wrong Organization name. Can I change it?">
    Yes. You can update it anytime from [Organization Settings](/organization-management/organization-settings)
  </Accordion>
</AccordionGroup>