> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to confirm your ShortPen Pixel is working

> Verify your ShortPen pixel installation. Check if it’s active, detect issues, and confirm real-time event tracking.

**Short answer:** Open **Settings → Pixels**, click your pixel’s icon, choose**any method of installation**, then use **Verify installation** by entering a page URL where the pixel is installed.

## Before you start

* You’ve already created and [**installed a Pixel**](/getting-started/install-shortpen-pixel).

## How to verify Pixel installation in ShortPen

1. Go to **Settings → Organization → Pixels** and find your Pixel.
2. Click the  (installation options).
3. In the dialog, pick the installation type you used.
4. Scroll to **Verify installation**, paste the **public URL** of a page that has the Pixel, and click **Verify installation**.
5. On success, you’ll see a confirmation. The Pixel’s **Last activity** updates (green status dot + timestamp).

<Note>
  **Notes**

  * Using a CDN or cache? **Publish and clear caches** before verifying to avoid stale pages.
  * ShortPen may also run **automatic checks** and mark a Pixel as **Verified** when it detects the snippet live.
</Note>

## FAQ

<AccordionGroup>
  <Accordion title="Do I need to trigger a conversion to confirm installation">
    No. A **page load** where the [Pixel](/key-concepts/pixel-overview) exists is enough. Conversions require a separate event setup.
  </Accordion>

  <Accordion title="Can I verify on a staging URL">
    Yes, as long as the page is publicly reachable. Remember to map the Pixel to the relevant domain(s).
  </Accordion>
</AccordionGroup>

## Related links

* [What is the ShortPen Pixel](/key-concepts/pixel-overview)
* [How to create the ShortPen Pixel](/event-tracking/shortpen-pixel/pixel-creation)
* [How to install the ShortPen Pixel](/getting-started/install-shortpen-pixel)
* [Understanding Events and Conversions in ShortPen](/key-concepts/events-and-conversions-overview)