> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding ShortPen plans and limits

> Compare ShortPen plans and limits. See workspaces, users, events, and domain caps to choose the right plan for you.

**Short answer:** All plans include unlimited links, QR codes, redirects, and analytics retention. The main differences are **the number of workspaces** and users you get, **the number of custom events** you can track each month, and the number of**custom domains you can connect**.

<Info>
  **Don't know our plans yet?** See: [ShortPen Pricing](https://shortpen.com/pricing/)
</Info>

## What every plan includes

* **Unlimited links and QR codes** (you can create as many as you want)
* **Unlimited tracked clicks** (ShortPen doesn’t cap traffic)
* **Unlimited analytics retention** (your data doesn’t expire)
* **A tiered number of tracked events, API calls, users, and workspaces** (depends on your plan)

<Tip>
  **Features only in paid plans**: **Unlimited analytics history**, [Advanced Analytics](/docs/key-concepts/analytics-overview), **and** [Full API access](/docs/key-concepts/api-overview).
</Tip>

## Plan-by-plan limits

<Card icon="money-check-dollar" href="https://shortpen.com/pricing/" cta="See our plans" title="ShortPen Pricing">
  See the ShortPen updated plans
</Card>

## What “events” mean

Events (also called conversions) are actions **after** a click/scan (e.g., signup, purchase, or reaching a “thank you” page).

You set them up with the [ShortPen Pixel](/docs/key-concepts/pixel-overview), and each plan caps the number of events you can track per month.

<Info>
  **Learn more**: [Understanding events and conversions in ShortPen](/docs/key-concepts/events-and-conversions-overview)
</Info>

## Workspaces, users, and domains

* [Workspaces](/docs/getting-started/setup-first-workspace) keep projects/clients separate inside your organization. All plans have them, with different limits.
* **Users** let teammates collaborate with [roles](/docs/key-concepts/roles-and-permissions) (Owner/Admin/User). Limits change by plan.
* [Custom domains](/docs/domains/domain-connection) brand your links. The count grows with the plan.

## When should I upgrade?

* You **hit your monthly event cap** (e.g., 100 on Free).
* You **need more workspaces or users** (agencies, multi-brand teams).
* You **need advanced analytics** or API automation.

<Tip>
  Check the whole comparison in: [Shortpen Pricing](https://shortpen.com/pricing/)
</Tip>

## Related links

* [Shortpen Pricing](https://shortpen.com/pricing/)
* [How to set up your first workspace in ShortPen](/docs/getting-started/setup-first-workspace)
* [Understanding events and conversions in ShortPen](/docs/key-concepts/events-and-conversions-overview)
* [Overview of ShortPen Analytics](/docs/key-concepts/analytics-overview)
* [What APIs are (and what they can do)](/docs/key-concepts/api-overview)
* [How to connect a custom domain to ShortPen](/docs/domains/domain-connection)