> ## Documentation Index
> Fetch the complete documentation index at: https://shortpen.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when you exceed your ShortPen plan limits

> Learn what happens when you exceed your ShortPen plan limits. Links keep working, but extra events stop tracking.

**Short answer:** In ShortPen, only the [event tracking](/key-concepts/events-and-conversions-overview) limit can be exceeded. When you hit your monthly events quota, **new events stop being recorded,** and a warning appears in your [analytics](/key-concepts/analytics-overview). Your links and scans keep working.

## What can actually exceed in ShortPen?

* **Events per month** (conversions like purchases, signups). Once you reach your plan’s monthly cap, **additional events are not recorded**. You’ll see a **warning in the analytics panel**.
* Other limits (e.g., **users**, **workspaces**, **domains**) are **hard limits**: you can’t go beyond them on the current plan. If you **downgrade** and are over the free limits, the extra items are **paused (not deleted)** until you upgrade again.

<Info>
  **See also**: [Understanding ShortPen plans and limits](/account-billing-security/plans-and-limits/plans-and-limits)
</Info>

## What you’ll see when you hit the events limit

* **No new events are counted.** Existing analytics remain visible. **Clicks/scans still track** as usual.
* **A warning** banner appears in the analytics panel indicating the limit was reached.

## FAQ

<AccordionGroup>
  <Accordion title="Do links stop working when I exceed the limit">
    No. Links and QR scans keep working. **Only extra events are not recorded** after the cap.
  </Accordion>

  <Accordion title="Will I lose my past analytics">
    No. Past data remains available.
  </Accordion>

  <Accordion title="Is there any way to go over the cap automatically">
    No. ShortPen does **not** auto-charge overages. **Events beyond the limit aren’t recorded**. Upgrade if you need more.
  </Accordion>
</AccordionGroup>

### Related links

* [Understanding ShortPen plans and limits](/account-billing-security/plans-and-limits/plans-and-limits)
* [How to view your ShortPen plan and usage](/account-billing-security/plans-and-limits/plan-usage)
* [How to upgrade or downgrade your ShortPen plan](/account-billing-security/plans-and-limits/change-plan)
* [How to install the ShortPen Pixel](/getting-started/install-shortpen-pixel)
* [How to enable event tracking on a ShortPen link](/link-management/links-settings/enabling-event-tracking)
* [Understanding events and conversions in ShortPen](/key-concepts/events-and-conversions-overview)